Refund policy

THE BARDOT SALON POLICIES

At Bardot, every detail of your experience matters. We appreciate your consideration of our team and kindly ask that you review the following policies.

CANCELLATIONS

We require at least 24 hours' notice for cancellations or appointment changes. Late cancellations and missed appointments are subject to a charge of 100% of the scheduled service price.

COLOR & CUT ADJUSTMENTS

Your satisfaction matters to us. If a minor color or haircut adjustment is needed, please contact us within 72 hours of your original appointment so our team can assess and assist. Adjustments are intended to address the original service—not a change in preference or a request for a new look. Additional services or changes beyond a minor adjustment will incur an additional charge.

PAYMENT OPTIONS

We accept all major credit and debit cards, as well as cash. A 3% processing fee applies to card transactions. Cash payments are welcome to avoid this fee.

CREDIT CARD ON FILE

A valid credit card is required to secure your appointment. If you prefer not to keep a card on file, a 50% deposit of the scheduled service total is required at booking.

RETAIL PURCHASES

All Oribe product sales are final—no returns or exchanges. Opened, unsealed, or used products cannot be returned or exchanged.

GIFT CERTIFICATES

Gift certificates may be applied toward salon services and cannot be redeemed for gratuities or exchanged for cash. Physical certificates must be presented at checkout. Bardot is not responsible for lost or stolen certificates.

Thank you for your understanding and for choosing Bardot. We look forward to making every visit a beautiful experience.

THE BARDOT EXPERIENCE.